Frequently asked questions
Welcome to the Frequently Asked Questions (FAQ) section! Here, you'll find answers to common queries and concerns that people often have about various topics.
If you have any other questions then please contact us.
General
First Bus Group number 28 bus runs from Taunton to Minehead.
To catch a bus into Minehead the bus stop is opposite the Carhampton Post Office.
The bus timetable can be found HERE
Check-in time is from 4:00 pm. If the house is ready earlier then it may be possibly to check-in earlier.
You’ve hopefully had a relaxing stay! But, before you leave, we would appreciate it if you could do the following:
Please check out by 10:00 am.
It would be helpful if you could:
- Strip all used beds (including duvet covers) and place them in the cotton bags
- Place towels in bags with bed linen
- Place all plates/cups etc. in the dishwasher and start the wash
- Empty bin into a black rubbish sack (should be supplied in a kitchen drawer)
- Make sure the BBQ and tools have been cleaned
- No need to clean the house but please try to leave everything tidy
- Open upstairs windows slightly
- Make sure the door is locked when leaving
There are electric panel heaters in the hall, kitchen and living room. During the summer we switch these of at the sockets. If it does get a bit chilly then just turn on at the socket and they should start heating.
Note that the hall and kitchen ones are on timer so you may just need to press the Advance button.
We don’t like to call them rules but there are just a few things that we would ask you to be mindful of:
- Please be respectful of our neighbours and do not create excessive noise after 22:00 or before 8 am.
- No smoking anywhere in the house. If smoking outside please dispose of cigarette ends respectfully.
- No pets on furniture or upstairs. Pets must not be left alone in the house for long periods of time
- No fireworks
- No candles inside the house
- Have fun and enjoy yourselves!
The keys to the shed, garage and back get can be found in the right most drawer in the kitchen.
Please lock up and return keys when you leave.
You are welcome to park in the garage the left-hand side is probably best. Keys to the garage can be found in the house in the right hand side drawer in the kitchen. Please keep the garage door locked as we keep some personal items in there.
If you don’t want to use the garage please try to park in front of the garage doors as much of the road as possible.
We do allow a maximum of one well behaved pets. However, they must not be allowed upstairs or on the furniture. Also if there do their jobs in the garden please pickup and dispose of.
Recycling and refuse is collected on a Wednesday alternating between recycling and refuse.
Green box: Glass bottles and jars (unbroken only, not table or cookware). Paper, directories, magazines.
Black box: Food/drink cans – rinse. Aerosols – empty, no tops. Squashed plastic bottles – no tops, rinse.
Card – flatten boxes, cut up large sheets
Aluminium foil.
Non-recyclable waste please put in the black plastic sack (should be some in left most kitchen drawer) and place in wheelie bin.
There should a calendar showing collection types on the back of the cupboard door.
The TV remote should be on the table in front of the TV. Please replace at the end of your stay.
The TV is a Smart TV and a variety of apps are available BBC IPlayer, ITV Hub etc. NetFlix is also enabled to allow viewing of films and TV series.
Free WiFi is available the name is Number9Guest password is located on the card near router.
Bathroom
We provide 1 bath towel and 1 hand towel per guest.
There should be a supply of shower clean spray. Please use after using shower as this just helps when cleaning.
Please ensure the shower screen is over the edge of bath before turning on shower.
The switch to turn on the towel rail is in the main bedroom
Emergencies
There is a fire extinguisher and fire blanket in the kitchen on the wall to the right as you go in.
There is also a small torch in the right-most kitchen drawer.
The living room, kitchen, bedroom and airing cupboard doors are fire doors and have been fitted with intumescent stripes designed to provide a flame-tight seal. It’s recommended to keep these doors closed.
There are excellent vets in Minehead White Heart Lodge
White Lodge Veterinary Clinic
Stephenson Road
Minehead
Somerset
TA24 5EB
Tel: 01643 703649
Fax: 01643 704750
info@whitelodgevetclinic.co.uk
Kitchen
There are a selection of cupboard items, oil, herbs, spices etc. in the pull out larder to the left of the fridge. Please use as required.
There is a slow cooker located in the cupboard to the left of the oven.
Outside
There is a charcoal BBQ located in the shed together with some BBQ tools.
Please position the BBQ in a suitable position away from any flammable material.
Please clean the BBQ, grills and tools after use.
Please read the information provided below:
Barbecues
A barbecue should be a safe and enjoyable experience but it’s all too easy to be distracted when you have friends and family around you whilst cooking. To avoid injuries or damage to property, follow these simple precautions:
General Safety
- Make sure your barbecue is in good working order
- Ensure the barbecue is on a flat site, well away from a shed, trees or shrubs
- Keep children, garden games and pets well away from the cooking area
- Never leave the barbecue unattended
- Keep a bucket of water or sand nearby for emergencies
- Ensure the barbecue is cool before attempting to move it.
Charcoal Barbecues
- Use only enough charcoal to cover the base to a depth of about 50mm (2 inches)
- Only use recognised fire lighters or starter fuel and only on cold coals – use the minimum necessary and never use petrol
- Never put hot ashes straight into a dustbin or wheelie bin – they could melt the plastic and cause a fire.
The keys to the shed are with the set of keys located in the right drawer in the kitchen.
Feel free to use it to store bikes etc. during your stay.
The BBQ can be found here.